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John Saddington: On Taking Time Off

“To be honest, it’s because I really do enjoy my work and I get a lot of pleasure out of it. I am also not entirely sure what to do with myself when I’m not working on my projects because I am mentally still thinking about them constantly.”

via blog.desk.pm

This piece really resonates. I have long questioned the virtue of taking a “day off” on a regular basis for me. On weekends, it’s understood that I am going to be working at least part of the day both Saturday and Sunday.

This is not some sort of humble brag. And I’m sure others will think my life is “out of balance.” But screw that. I feel way more tense when I go a whole day without getting any work done.

I’ve never viewed work as something from which I need to escape. I don’t love everything about what I do, and it’s sure easier to motivate myself to do some icon design than my taxes, but at the end of the day, it’s all pretty gratifying. And I feel better when I accomplish something than when I put it off.

This is one of the primary reasons I hated working in an office. I was always expected to sit in my cubicle from 8 until 5 every weekday, regardless of whether I spent that time actually doing anything valuable. I resented a rule designed for people who needed external motivation just to show up to work. If I wanted to do my job from 4 pm until midnight one day, why shouldn’t I be allowed to do that? As long as the work was getting done, who cares when and how long it takes?[1]

When I work from my home office now, I might spend four or five hours plugging away at something then take an hour break to walk around the park for a bit. The bottom line is I get more done when I let myself work when I want to, which turns out to be some portion of every day. Like John, I take frequent breaks, and some days I do far less than others. But the idea of officially turning off my projects for a designated period just stresses me out.

If I’m going to spend an entire vacation thinking about work, anyway, why not just work for an hour or two every day while I’m on a trip? Like a lithium ion battery, I suppose I prefer to be “topped off” on rest, rather than drained all the way and then completely recharged. That might not be the best idea for everyone, but it sure works best for me.

  1. I realize that wouldn’t work for every kind of job that’s out there, but for anything I ever did in an office, working at a specific time and place was rarely necessary.  ↩

My Talk at MCE 2015

My official talk from Mobile Conference Europe 2015 is now available online. My topic was “Design as if No One is Watching.” A bit of a call to remember who we work for as designers building great products on teams.

It was incredible to take part in this conference back in February. Highly recommended, if they do it again next year, that you consider attending. Special thanks to Jarek and the whole team over there for making it a wonderful experience.

The Collection that Needs no Name

One thing that sounded odd at the unveiling of Apple Watch last September was the way they introduced the three different collections. If you watch the video with the Jony Ive voiceover, you’ll see what I mean. First, Apple Watch. Then Apple Watch Sport. Then Apple Watch Edition.

Notice they didn’t present them in the order of price, as we all know by now that Apple Watch Sport will be the “cheap” option, and the Edition, being made of gold, will be the priciest. But rather, they introduced Apple Watch first, and then the other two, as if the latter two were both variations of the canonical Apple Watch collection.

I didn’t get why Apple Watch collection didn’t get its own separate name and why it was presented first until I thought about it in terms of brand identity. Clearly, Apple Watch is the one Apple wants most people to buy.

Sport is obviously for the athletic-minded (and those unwilling to spend $1k+ on a watch, of course.) They will sell tons of these, I’m sure, and the low entry price will help grab lots of customers who otherwise wouldn’t indulge in such a device. In two or three years, perhaps, they will upgrade to the better versions. But if most people buy this collection, I think Apple will actually be in trouble. The margins on Sport have to be pretty thin.

Edition is meant as a super-high, almost unattainable fashion statement. I completely believe the estimates of several watch journalists and John Gruber when they guess the price of Edition at $10k-$20k. Almost none of us “regular” people will make the leap to that high a price, but this is the watch that George Clooney will be wearing. It’s the status symbol. Apple will sell plenty of them, don’t get me wrong. But not nearly as many as the other two collections.

And that leaves the stainless steel collection. The one with the most options. The one they show off most in pictures and videos. The one that doesn’t need a name. It’s simply Apple Watch. This is the one that will make or break the device’s success.

And it’s subsequently the one that’s hardest to guess at, in terms of price.

On the one hand, as Allen Pike pointed out on Twitter, the stainless steel version could technically be as cheap if not cheaper to produce than the aluminum Sport collection.

@gruber Yes. Steel, though, is cheaper than aluminum, and industrial sapphire isn’t pricey. $1k for the stainless model seems bananas to me.

— Allen Pike (@apike) February 18, 2015

But we all know that Apple’s middle-tier products are never priced according to the cost of materials. (And neither are watches, coincidentally.) We also know that Apple loves its high margins. Get them into the store with the “good” product, show them the “best” product to let them know how much they could be spending, then let them settle on the “better” model.

So how do you price an item somewhere between $350 and $10k? Do you slide up towards the high end and make a bet that more people will be fashion-conscious enough to want the higher status? Or do you price it a bit closer to the low end, hoping to grab more of the people who otherwise would be grabbing Sport models?

I don’t know. A range of $800-$1,500 (roughly what John Gruber most recently predicted) makes a lot of sense to me. It’s pricier enough than the Sport to make it a status symbol, yet not so crazy as to be out of the realm of what people tend to pay for nicer watches. I certainly don’t see it being any lower than that.

Would they go up to 5k? Somewhere closer to the middle of the two pricing tiers? If they wanted to predominantly sell Sport models, then yes. But as I said in my talk at CocoaLove last October, Apple’s gift is making you feel like you bought a Mercedes when you actually paid the price of a nice Toyota. They want people to give in to that desire to get the better, classier item. And they do that by being just a little more expensive, not a lot more expensive.

But this is a watch, not a computer or a phone. Perhaps all bets are off once we move into the world of fashion?

How much higher Apple drives that stainless steel collection price will be a good indication of how confident Apple is that they can get beyond functionality and appeal to people’s sense of prestige. I believe the plan is to drive as many people up past Sport to Apple Watch as possible, in order to have a much higher ASP. And that means keeping Apple Watch collection closer to 1k than 3 or 4k in my mind. But Apple may know better.

Sure, a price of 1k–1.5k leaves a massive price gap between Apple Watch and Edition. But the more massive that gap, the better for those who would buy a gold watch, anyway.

My Talk at the Academy of Fine Arts in Warsaw

Last week, while visiting Warsaw for the MCE conference, I had the honor of also being asked to address some students at the Academy of Fine Arts. I had a blast talking with them about getting started in the indie software world.

Daniel Mizieliński, who teaches this group and invited me to speak, has released the video of my talk already. I want to thank him and his wonderful students for the opportunity.

Investing in Your Apps

John Saddington on the first 63 days of selling his blogging app Desk:

The bottom-line, though, is that it means that it is quite possible to “make it” as an indie developer and eek out an income that is substantive and worthwhile. I hope this report, if anything, gives some encouragement to all of those that are interested in seriously (or semi-seriously) pursuing an independent app that creates great value for users and customers.

You won’t get rich off of it (maybe, but… that’s pipe-dream stuff) but you can make a living and with a little creativity and a lot of luck you can make it work. It does work and now I know this first-hand in an intensely-personal way. I am so very, very blessed. The thought of making, on average, ~$500 a day via an app that I love is really stinkin’ cool.

But it doesn’t mean that I’ll be quitting my “day job” any time soon. This is because I really like the pace at which I’ve created for Desk and the very modest growth that I’m experienced is just the right amount of growth that I can personally handle and that I am interested in experiencing.

Desk generated $65,654.85 of revenue in 63 days. Many of us would be very happy with that level of success. Note, however, that he’s not not taking the app full-time, and he’s happy to continue with slow and steady growth.

Lest you think Apple featuring Desk as one of the Best Apps of 2014 led to all this revenue, read Saddington’s entire piece to see how he actually managed to make it happen. It’s a very active strategy that goes way beyond sitting back and waiting for Apple to do his work for him.

For instance, although the app made $65k, he spent $28k in ads and marketing materials. Let that sink in for a while. He invested almost half his revenue back into the product in the form of advertising dollars and other marketing efforts. How many of us are doing anything close to that?

One area in which I’m always ready to admit I’m weak is advertising. I’m basically clueless about this entire arena, especially when it comes to apps. But I’ve been taking notes from Saddington’s recent posts:[1]

  • He didn’t buy one ad. He placed several ads in various different places.[2]
  • He doesn’t need thousands of sales to make it worth the investment. Desk is a productivity tool, not a 99-cent casual app.[3]
  • He advertised with well-known bloggers. Makes sense, since he’s selling blogging software. I doubt a Daring Fireball ad would do Teleprompt+ as much good. But are there influential indie film blogs that would be effective for us? Probably.
  • Not all ads are created equal. The Daring Fireball ad cost him a lot more than the others, but it also had a much larger impact. Like any other product, you get what you pay for with advertising.
  • He didn’t take out an ad expecting to make his money back immediately. Ads have long-term effects you can’t measure with a simple equation. (This is what makes advertising difficult to stomach for engineers.) An ad you purchase today might get you a sale three months from now. You’re raising awareness. It’s not something you try once, decide it doesn’t work, and then drop.[4]

I’m not suggesting everyone needs to set aside a giant advertising budget to succeed. But it sure looks like it helps.

It’s too early to tell what the long-term picture is for Desk, but if you look at the sales charts, Desk doesn’t look like one of those apps that will make the bulk of its money at launch. Yes, there are spikes, but there’s also growth after the spikes. Putting some money back into advertising is already paying off and should continue to do so in the long run. I’m willing to bet Saddington’s marketing skill is going to help Desk settle into a nice steady monthly revenue over the next year. As momentum picks up and word of mouth starts taking off more, the percentage of revenue he needs to reinvest to keep the momentum going should be reduced. I hope he reports back in at the end of this year to let us know how it pans out.

It’s also worth noting that Desk gets a lot of marketing (at the cost of the creator’s time, rather than money) in addition to paid advertising. Saddington blogs frequently, has a regular email newsletter, and releases short videos quite often. All of which are full of great advice for indies. Highly recommended.

  1. Not just this Year in Review piece, but also his excellent Does Sponsoring Daring Fireball Actually Work? A must-read.  ↩
  2. Ever wonder why Squarespace advertises on so many podcasts at once? They know the same people listen to ATP and The Talk Show. But four people you trust recommending a product to you are far more effective than one.  ↩
  3. Some might look at that and say that ads aren’t a good idea for their cheap apps. I say it’s a good reason not to make cheap apps.  ↩
  4. Obviously, it’s not easy to risk large chunks of money this way. One ad for Daring Fireball cost Saddington $10k. That’s a lot of money to put into one spot for a small indie. The fact that Desk is a part-time business helps make these investments a little easier, I imagine. Which is why I think he’s keeping it that way for now. Try not to pay your bills with a new app’s revenue for as long as you can, in other words.  ↩