Most
“Most” is a dangerous word for a small business. If you start out thinking only of things that work most of the time, for most people, you miss most of your opportunities. If you concentrate all of your efforts on only the things that most people do, or the ways in which most people behave, you will be invisible to your most valuable customers. You don’t want most people when you’re starting out. You want the right people. The people who are going to become your sales force.…