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Here We Go Again With iPad

When Steve Jobs introduced the first iPad in 2010, he described the tablet as a product that sat somewhere between the laptop and the smartphone, excelling at tasks like browsing the web, reviewing photos and watching videos.

Five years later, Mr. Jobs’s successor, Timothy D. Cook, took the iPad a step further. Unveiling the iPad Pro, a souped-up tablet that worked with Apple’s keyboard and stylus, he remarked that people would try the product and “conclude they no longer need to use anything else, other than their phones.”

(via the New York Times)

I wait for these silly articles every time a new iPad arrives. It marks the passing of time, like the equinox, or a new season of the Simpsons. Comforting, really, to know that some things just keep happening no matter what else goes on in the world.

Never mind that people keep conveniently leaving the word “many” out of that Tim Cook quote to make it sound like he made a bold prediction about all of computing that turned out not to be true. The fact of the matter is, for many people, an iPad is all they need. That doesn’t mean iPad can only win if no one ever needs a PC ever again.

As I wrote two years ago, what Steve Jobs said about iPad in 2010 is as true today as it ever was. At certain specific tasks, iPad is both better than a phone and better than a laptop. There are plenty of use cases, as evidenced by the millions of people using iPads professionally daily, to keep iPad in business for a long time to come.

If you spend a few days working with the new 10.5-inch iPad Pro, and your big gripe is the keyboard, you're missing the point entirely.

Information Density and the New App Store Design

I’ve heard rumblings from some in the iOS community about the new App Store design regarding density of information. “There are fewer things on screen, so there’s less being featured” is the gist of the argument.

Uh, no.

By definition, to feature something is to make it stand out. The more items you “feature” on a screen at once, the less effective any one of those features will be.

There may be fewer featured items on any particular screen, but these larger featured items are far more likely to grab the customer’s attention, in other words.

Looking at the current App Store now, especially on iPhone, I’m not surprised at all that “being featured” isn’t bringing in the downloads as effectively as it used to. It’s very easy to get lost on any screen in that sea of icons and small banners.

My impression of the new App Store at first glance was “Finally. This looks like an Apple Store, not a bargain basement.”

Others have compared the layout to a nice high-end magazine, which makes sense, given the design language borrowed from the News app. The point is, the new App Store is clean, beautiful, and focused. And just like the Apple Stores, it invites people to come and hang out, not just run in when they need to buy something. It’s somewhere you want to visit. To learn. To engage. And then maybe to shop.

This is a good thing.

Apple learned a great deal while becoming the world’s most successful retailer. And that knowledge has finally made its way to this new digital storefront.

And about that “featuring fewer things” argument: It ignores another important fact about this new App Store.

If it’s not obvious from the title of the first tab, the store will for the first time now be getting updated, at least in part, daily. That’s a big change from the weekly update schedule Apple has maintained since the beginning of the App Store. You can’t name something “Today” and then not update it every day. So instead of a few new items getting featured once a week, something new will be featured every single day. There are also different categories of features, including profiles with developers, tutorials, curated collections, behind the scenes looks, and more. Apple also says it will be refreshing content all over the store every few days. This is going to take a tremendous amount of work to maintain, and Apple has staffed up in order to maintain it. That’s big news.

Apple has been known from time to time to put one or two people on important projects and expect too much from them. From what I’ve heard from little birdies around WWDC this week, App Store Editorial is getting resourced appropriately for this new increase in curated content. They are committed to it.

What this means is that there will be many more features than ever before, not fewer. And people will have more incentive to visit daily and take a look at each feature.

And it’s worth noting that you don’t necessarily need to be a giant company with insider access to get featured (though I’m sure that doesn’t hurt). Visit appstore.com/promote and tell Apple your story. Impress the editorial staff, and you have a decent shot at getting into one of these features.

Time to hone those sales pitch skills, indies.

Currently, App Store is an app you only use when you already want to buy something, not a destination unto itself. This new design aims to change that. Only time will tell if it works, but I think Monika Gromek and her team have done a tremendous job with it. I’m sure they will adjust and refine the design over time as it gets out into the wild.

The more people there are hanging out in the App Store to read about featured content, the more likely they will eventually buy something. That’s retail 101. If you give people a reason to visit daily, you will increase sales organically.

I have a lot more to say about the App Store redesign, and I’ll be talking about it more in the coming weeks, both here and on the podcast. If you have apps on the App Store, go watch every WWDC video related to App Store, iTunesConnect, and StoreKit. I know all that Machine Learning and AR stuff is tempting, but your slick new app won’t be going anywhere if you don’t present it effectively in this new store.

More on Facebook

Some folks had a little fun with me yesterday, when I posted about not outsourcing your online presence to Facebook. Once the link was tweeted by Marco Arment (thanks, Marco!) my site promptly got bombarded. And because of poorly configured cache settings on my part after a recent update (long story), my entire server crashed hard.

Maybe you should have posted that to Facebook?

This wouldn’t have happened on Facebook!

And so on.

Fair enough. I deserve that.

Here’s the thing, though: In the face of this issue, in fewer than 24 hours, I managed to move that post, along with my entire blog, onto a new server[1], using a completely different blogging engine, point my DNS over to the new server, and maintain the same link retweeted yesterday, so that article can now continue to be read for years to come. And I can do that again whenever new technology either makes that necessary or desirable.

Try doing that with a Facebook link.


  1. Shout out to Curtis Herbert for helping me configure the new site for maximum robustness. And it looks pretty spiffy, too. ↩︎

Outsourcing Your Online Presence

The original post by Marc Haynes was public, which I know because I do not have a Facebook account, but here’s what it looks like for me without being a Facebook user — a full one-third of my window is covered by a pop-over trying to get me to sign in or sign up for Facebook. I will go out of my way to avoid linking to websites that are hostile to users with pop-overs.

(via Daring Fireball)

As someone who hasn’t logged into Facebook for more than three years, I have to say, I totally agree with the sentiment here. Whenever I follow a Facebook link, and the crap banner pops up trying to get me to log in, I immediately hit the back button and curse the jerk who tricked me into clicking.

Look, I get that I’m the nut who doesn’t want to use Facebook. I’m not even saying don’t post your stuff to Facebook. But if Facebook is the only place you are posting something, know that you are shutting out people like me for no good reason. Go ahead and post to Facebook, but post it somewhere else, too. Especially if you’re running a business.

The number of restaurants, bars, and other local establishments that, thanks to crappy web sites they can’t update, post their daily specials, hours, and important announcements only via Facebook is growing. That’s maddening. Want to know if we’re open this holiday weekend? Go to Facebook.

Go to hell.

It’s 2017. There are a million ways to get a web site set up inexpensively that you can easily update yourself. Setting up a Facebook page and letting your web site rot, or worse, not even having a web site of your own, is outsourcing your entire online presence. That’s truly insane. It’s a massive risk to your business, and frankly, stupid.

Apple Podcasts Studio at WWDC - For Whom is this Designed?

So Apple has made a studio available during WWDC for people to record podcast episodes during WWDC. This is one of those things that sounds really cool when you first hear about it. But then you spend a few minutes thinking, and you start to wonder “What’s the point?”

I don’t mean to trash Apple here. I think they are trying something new, and I applaud that. But let’s go over what we know so far and see how it benefits anyone making podcasts.

  • Time slots are limited to one hour. This is a good thing, but it disqualifies 90% of tech podcasts. All kidding aside, if you have a show with multiple sponsors, you need to record for at minimum an hour, probably longer. (That’s the real reason those shows go on so long, folks.)
  • You have to reserve on the morning of your recording, starting at 7am. If someone beats you to the slot, you’re out of luck. So you get five chances at a lottery ticket, essentially.
  • Apple will record the show for you using pro equipment, and hand you the raw audio files at the end of the session. That’s it. No editing services. No posting.
  • All the participants in your podcast have to be ticket-holders to WWDC, as far as I can tell.

So, given all that, who will get anything of value out of this opportunity?

Established pro podcasters with advertisers

If you have a show with a regular schedule, you probably want to record a WWDC episode. Before you heard about this studio, you already made plans to record in a hotel room, or a conference room, etc. You will pack all of your equipment for recording regardless, because you have no idea if you’re going to get one of the coveted slots in the Apple studio. So at best, you might get something to talk about for the first fifteen minutes of your show, if you happen to get a slot, and if all your hosts happen to have WWDC tickets and want to burn an hour session on recording rather than going to a lab, etc.

Newcomers to podcasting

You don’t have pro equipment. Maybe you have no idea how to record a show. You happen to win the lottery and get the studio for an hour. Great. And the end of that hour, you will have a few beautifully recorded audio files. Now what? You still have to edit the episode. Publish the episode. Get artwork[^1]. Build a web site. Find an audience.

Recording podcasts is the easy part, folks. Chances are, those files will sit on your hard drive and never be published, let alone heard by anyone.

Casual podcasters

Finally, some people who might get some benefit out of this. Maybe your mics aren’t super great, and you aren’t a sound engineer. You and your co-host(s) all happen to have WWDC tickets. You weren’t planning on recording an episode that week while you were in San Jose, but if you happen to win the lottery, sure, why not? You’ll have one great-sounding episode in your feed, and something cool to talk about (recording from Apple’s studio in San Jose.) The Apple Podcasts Studio is perfect for you. A nice perk, if you happen to get to use it.

That seems like a very small group of people who will actually get much out of this endeavor.

What if Apple, instead of simply recording a show for you, actually spent the hour training podcast hosts on equipment choices, techniques for compression, mic technique, etc? What if they showed you how to use Logic more effectively? What if they taught you how to edit for content?

Basically, an Apple lab focused on podcasts.

There are so many opportunities there for Apple to actually help improve the state of tech podcasting. But I don’t see any of that happening next week, unfortunately.

Apple is known for meticulous design in its products. I don’t see much evidence of that here. At least not based on what we know so far.

Maybe next year.

**Update: **A few people have pointed out on Twitter that perhaps some podcasting announcement is in the works for WWDC that could shine more light on this studio. Perhaps it’s a bit early to cast judgment on this whole idea. Maybe Apple has a new podcast producer app for iOS that they’l be showing off, or something. That’s fair. We’ll see if there’s more up Apple’s sleeve than meets the eye. If not, I’m sure a few podcasters will find this useful, in any case. But it’ll still be a bit of a missed opportunity if there’s no more to it than what we know so far.