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A lesson in Customer Service: Waterfield Designs (@SFBags)

Good customer service is about as common as snow in San Francisco. Quality products are even more rare. Waterfield Designs delivers both, and much more. I can’t say enough about how great my experience with this company has been. They respond quickly to questions. They ship promptly after ordering. They get the order right. And they design a top-notch product. Everything they make is made in San Francisco, not a sweat shop in China. And all of the products are designed with intelligence, thoughtfulness, and an obvious passion for…

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